Effective: February 14, 2026
Anchor ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our AI-powered coaching service.
When you use Anchor, we may collect the following information:
We use your information solely to provide and improve the Anchor coaching service:
Anchor may send text messages for session reminders and scheduling confirmations. By verbally opting in during a coaching call, you consent to receive automated text messages from Anchor at the phone number you provide. Message frequency varies based on your scheduling preferences — typically one to two messages per scheduled session. Message and data rates may apply.
You may opt out at any time by replying STOP to any text message. Reply HELP for assistance. Opting out of text messages does not affect your ability to use the coaching service.
We do not sell, rent, or share your phone number or any personal information with third parties for marketing purposes. Your phone number is used exclusively for Anchor coaching services.
During coaching calls, Anchor obtains verbal consent for text message reminders using language such as:
"Would you like me to send you a text reminder before your next session? I'll send one message to confirm, and you can reply STOP at any time if you change your mind. Message and data rates may apply."
If the user agrees, a confirmation text is sent immediately that includes opt-out instructions. Verbal consent is captured in the call recording and session transcript, which are retained as long as the user account is active.
Coaching sessions may be recorded for quality and service improvement purposes. By using Anchor, you acknowledge that calls may be recorded. Transcripts are generated from these recordings and included in your session recap emails. You may request deletion of your recordings at any time.
Your data is stored securely using industry-standard encryption and access controls. We use trusted third-party service providers (including cloud hosting and email delivery services) to operate Anchor. These providers are bound by their own privacy and security policies.
We do not sell, rent, or share your personal information with third parties for marketing or advertising purposes. We may share data only as necessary to operate the service (e.g., with our email delivery provider to send you session recaps) or as required by law.
We retain your data for as long as you use the Anchor service. You may request deletion of your account and all associated data at any time by informing Anchor during a call or by emailing feedback@anchorthecoach.com. Upon receiving a deletion request, we will remove your data within 30 days.
You have the right to access, correct, or delete your personal information. You have the right to opt out of text message communications at any time. You have the right to request a copy of your data. To exercise any of these rights, contact us at feedback@anchorthecoach.com.
Anchor is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from minors.
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.
Email: admin@anchorthecoach.com
Phone: 501-575-0785
Address: 619 SW C Street, Bentonville, Arkansas 72712